Your privacy matters
This Privacy Policy explains how Decent Store collects, uses, stores and shares information when you visit decentstore.com.pk, contact us, create an account or place an order. It also explains the choices available to you. By using the website, you acknowledge the practices described here.
Information we collect
We may collect information you provide directly, including your name, email address, phone number, delivery address, account credentials, order details, customer-support messages, product reviews and newsletter preferences. When a manual payment method is selected, we may also receive a transaction reference and payment-proof image so our team can verify the payment.
We may automatically receive limited technical information such as browser type, device type, pages viewed, referral source, approximate location derived from an IP address and security logs. Cart, wishlist and recently viewed information may be stored in your browser to keep the shopping experience consistent.
How we use information
- Process, verify, deliver and support orders.
- Maintain customer accounts, carts and wishlists.
- Respond to questions and service requests.
- Detect misuse, protect accounts and improve website reliability.
- Improve navigation, product discovery and website performance.
- Send marketing communication only where permitted, with an unsubscribe option.
Payments and service providers
Decent Store does not ask customers to place card details inside ordinary contact forms. Payment information is handled according to the method shown at checkout. We may use carefully selected hosting, delivery, communication, analytics and payment providers where necessary to operate the store. These providers receive only the information reasonably required for their service.
Data retention and security
Information is kept for as long as reasonably necessary to fulfil orders, provide support, meet accounting or legal obligations, resolve disputes and protect the service. We use administrative and technical safeguards appropriate to the nature of the information. No internet service can guarantee absolute security, so customers should also use a strong, unique account password.
Your choices
You may ask us to correct inaccurate account details, request information about your stored personal data, unsubscribe from marketing, or ask whether deletion is available subject to order, fraud-prevention and legal record requirements. Browser storage can be cleared from your browser settings, although doing so may remove a saved cart or wishlist.
Policy updates and contact
We may update this policy when our services, technology or legal obligations change. The current version will remain published on this page. Privacy questions can be sent to admin@decentstore.com.pk or delivered to Office 62 First Floor, Al-Kareem Garden, Lahore, Pakistan.